Privacy Policy
EXPOSE AI Pty Ltd — Privacy Notice
Privacy Notice
Effective: 01/01/2025 · Last updated: 09/12/2025
This Privacy Notice explains how EXPOSE AI Pty Ltd (ABN 57 677 465 057) collects, uses, and protects your personal information. Read with our Cookie Policy and Terms.
Overview
This Privacy Notice explains how EXPOSE AI Pty Ltd (“EXPOSE AI”, “we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you use our artificial intelligence services, website, and related platforms. By using our services, you consent to the data practices described in this Notice, subject to your rights and choices.
We are committed to protecting your privacy and ensuring transparency about our data practices. This Notice applies to all users of our services, regardless of location, with additional protections for users in specific jurisdictions as required by law.
Information We Collect
| Type | Purpose / Examples |
|---|---|
| Personal Information | Name, email address, contact information, company details, job title, payment and billing information. |
| Technical Information | IP address, device information, browser type and version, operating system, usage patterns and analytics. |
| Usage Data | AI model interactions, API calls, feature usage, performance metrics, error logs, session data. |
| Content Data | Data you upload or input into our AI systems for processing, training data, model outputs and results. |
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our AI services and platform functionality.
- Personalization: To customize user experience and provide relevant AI model recommendations.
- Communication: To send service updates, technical notifications, and respond to inquiries.
- Analytics: To analyze usage patterns, improve performance, and develop new features.
- Security: To detect fraud, prevent abuse, and maintain system security.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Data Sharing and Disclosure
We may share your information with trusted providers including:
- Cloudflare — Security and performance optimization.
- AWS/Azure — Cloud infrastructure and data processing.
- Stripe — Payment processing and billing management.
- Google Analytics — Website analytics and usage measurement.
- Customer Support Tools — To provide technical assistance and support.
These providers process data under their own policies and may operate in multiple countries. We ensure appropriate safeguards are in place for international transfers.
Data Security
We implement industry-leading security measures:
Technical Safeguards
- End-to-end encryption (AES-256)
- TLS 1.3 for data in transit
- Secure data centers
- Regular security audits
- Multi-factor authentication
Compliance Standards
- GDPR Compliant
- SOC 2 Type II Certified
- ISO 27001 Certified
- CCPA Compliant
- PIPEDA Compliant
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal data
- Correction: Correct inaccurate information
- Deletion: Request deletion of your data
- Portability: Export your data
- Object: Object to processing
- Restrict: Restrict processing
To exercise these rights, contact us at info@exposeai.com.au.
International Data Transfers
Our services are available globally. We may transfer your data to countries outside your jurisdiction for processing and storage. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and adequacy decisions where applicable. For EEA/UK users, we comply with GDPR transfer requirements.
Data Retention
We retain personal information only as long as necessary for the purposes described in this Notice:
- Account Data: Until account deletion plus 30 days for backup recovery
- Usage Analytics: 24 months in aggregated, de-identified form
- Payment Records: 7 years for tax and accounting purposes
- Support Communications: 3 years for quality assurance
Updates to This Notice
We may update this Privacy Notice to reflect changes in technology, law, or our practices. The updated version will be posted on this page with a new “Last updated” date. Material changes may be highlighted on our site or communicated to you directly where appropriate.
Contact
Questions about this Privacy Notice or our data practices can be directed to:
Email: info@exposeai.com.au